Call +44 800 6890 266 (UK & Ireland); +965 2239 8889 (Kuwait);  +971 50 594 5141 (UAE)

Follow Us on Social Media


EMBT College’s Refund and Returns Policy


Our refund and returns policy allows for full refunds for a period of 30 days after purchase, up until the commencement of the course, program, tutorial or other training event that has been paid for. If the training event has commenced, or if 30 days has elapsed since your purchase, we cannot offer you a full refund or exchange.

Once the course or training event has commenced, partial refunds may be offered on the following basis –

Withdraw & Request Refund – Partial Refund Percentage
Within a week of commencement of training


Within two weeks of commencement of training


After two weeks of commencement of training




To be eligible for a refund, you will need to provide proof of purchase of the item and complete the necessary online paperwork to formally state your reasons for withdrawal from the intended course or program.




Once your written request for a refund is received, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund request, within one week.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, normally within 28 days.


Late or missing refunds


If you haven’t received a refund yet, first check your bank account again.


Then contact your credit card company, it may take some time before your refund is officially posted.


Next contact your bank. There is often some processing time before a refund is posted.


If you’ve done all of this and you still have not received your refund yet, please contact us at



Need help?


Contact us at for questions related to refunds.