·        Senior, Mid-level and Junior Managers

·        Supervisory Staff

·        Project Managers

·        Team Leaders

·        Staff needing to hone their corporate administrative skills

The course allows delegates to update their knowledge and learn new or improved techniques for managing modern banking organizations in a variety of formal work settings.

On completing the course, delegates will be able to –

·        Overview and discussion of the structure of the contemporary banking industry

·        Retail banking dynamics and analysis of customer savings needs and products that satisfy those needs

·        Analysis of money transmission needs and products

·        Analysis of borrowing needs and products

·        Methods for maintaining and enhancing bank service quality

·        Overview of corporate banking

·        Managing and pricing deposit services

·        Security underwriting considerations

·        Tuning treasury and cash management services

·        Effective liquidity and transaction management

·        Managing loans end-to-end – a lifecycle approach